You may (or may not) be aware that the diagnostics option in Unified Routing has been deprecated. It is being replaced by diagnostics in Azure Application Insights. As of September
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Setup Mailbox for Autocase Creation in the Unified Interface In this video I explain and show how you can setup a mailbox for customer to email to which will then
SLAs in the Unified Interface Some people might not have noticed that SLA’s (service level agreements) didn’t just move from the legacy interface to the unified interface. There were also
Custom Help Panes & Guided Tasks for Unified Interface Apps In this video I show you how to enable and create custom help panes for the unified interface apps in
This video is was live from Dynamic Communities Event in Orlando. Power Platform Summit User Group Summit extreme365 Mark Smith – nz365guy Website: https://www.nz365guy.com LinkedIn: https://www.linkedin.com/in/nz365guy Twitter: https://twitter.com/nz365guy Instagram: https://www.instagram.com/nz365guy Facebook: https://www.facebook.com/nz365guy YouTube: https://www.youtube.com/nz365guy
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