While I’ve covered a lot of different pieces of functionality from both the end customer & agent experience, I haven’t really touched on the Supervisor experience to date. With the
While I’ve covered a lot of different pieces of functionality from both the end customer & agent experience, I haven’t really touched on the Supervisor experience to date. With the
When organisations are managing incoming requests from multiple channels, there needs to be some oversight to ensure the users can… Continue Reading admin’s Article on their blog No Title No