When ever I visit organisations who record their Orders or Cases in D365 CE , I often here about this situation where their Customer Services department gets overloaded with email
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This is another requirement I come across often in my day to day consulting work . Customers want the ability to email a CRM Report on a specified schedule .
We often come across the requirement, where the customer needs do a multi-staged approval workflow in D365 Customer Engagement . The approval can be for an Opportunity , to convert
Since the introduction of Azure Services, Microsoft Flow, PowerApps etc, there has been a significant shift in the life of a D365 Consultant when it comes to engineering D365 solutions.
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