Also takes home top honors in Customer Case Management and Contact Center Search CRM Magazine released their 16th annual CRM Service Awards this week,… Continue Reading David Marincic’s Article on
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If you’ve used Microsoft Forms, you’ll know it’s pretty straightforward to use and provides you with a quick tool to create surveys and forms to send to people. Enter Microsoft
You might remember my blog from yesterday … . I didn’t know when it would be released. Well, it wasn’t available yesterday, but today, I got the comment on my
All browsers are pretty much the same thing, right??? The actual answer to this question is a resounding no! When working with Microsoft’s Unified Service Desk (USD) selecting the “correct”
I’m not attending Directions ASIA this year – and it doesn’t really feel good. There is a major release around the corner, and I have to experience it through social
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