Over the years I’ve considered the number of emails received to be a gauge of how busy I am. For two years I’ve been using Microsoft Flow to track the
Over the years I’ve considered the number of emails received to be a gauge of how busy I am. For two years I’ve been using Microsoft Flow to track the
Earlier this month, a colleague escalated an issue to me involving Dynamics CRM/365 Customer Engagement (CRM/D365CE), specifically relating to email tracking. This feature is by far one of the most
Thanks for visiting! If you’re new here, you may want to subscribe to my RSS feed. Have you ever had the need to send a weekly update email sharing specific
This video is part of a series on the Microsoft Dynamics 365 for Outlook Add-In. Responding to a tracked email in Outlook. More information on tools used in this video:
When ever I visit organisations who record their Orders or Cases in D365 CE , I often here about this situation where their Customer Services department gets overloaded with email