From Theology to Tech: Hylke Britstra’s Path to MVP in Dynamics 365 F&O and the Importance of Sof… Send me a Text Message here (https://www.buzzsprout.com/twilio/text_messages/1796418/open_sms) Hylke Britstra shares his journey
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Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we create an IVR using Copilot Studio. It is possible to add audio clips into your IVR, in this
How the sales process works in Dynamics Sales Microsoft have designed the sales system in Dynamics to follow the traditional sales process from lead to invoice. There is flexibility and
In this video, we’ll explore Quick View Forms in Dynamics 365 Customer Engagement (CE). You’ll learn what they are, why they’re useful, and how to create them to enhance your
In this video, we’ll show you how to effectively use web resources in Dynamics 365 CRM with a focus on JavaScript. You’ll learn how to create JavaScript web resources, register
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