A superb way of restricting duplicate record creation is using Keys in Dynamics 365CE. This is definitely one of the most useful and easy to use features in Dynamics CRM.
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Duplicates Detected! We’ve read that sentence many times through our careers within CRM but I’ve mostly always just taken for granted that it works well. But what if it doesn’t?
In this post I provide 2 ways to retrieve duplicates – using plain JS way and with usage of Xrm.WebApi namespace that was introduced as a part of 9.0 release.
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