Dynamics 365 Customer Engagement
USD – Resolve Case | Microsoft Dynamics 365 and Unified Service Desk
I recently had a requirement to be able to quickly resolve a case in Microsoft’s Unified Service Desk (USD), in the end the solution…
Tag: Desk
Dynamics 365 Customer Engagement
Microsoft Dynamics 365 and Unified Service Desk
I recently gave a short presentation about Gamification at a D365UG event in Birmingham. As part of my preparation I recorded my presentation, so…