Dynamics 365 Customer Engagement
Omnichannel for Customer Service – Data Tags and Chat Widgets
When we create a chat widget using Microsoft’s Omnichannel for Customer Service we can customize its appearance in several ways. In this post I…
Tag: Data
Dynamics 365 Customer Insights
MB-260: Determine which data sources to use
To determine which data source to use, you first need to consider where your data is stored. Depending on where your data is stored,…
Dynamics 365 Customer Engagement
Dataverse Long Term Data Retention
What is Dataverse Long Term Data Retention? Currently in Public Preview (Q1 2024), Dataverse Long Term Data Retention allows your organisation to archive data…
Dynamics 365 Great Plains
New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 1: Use Virtual Tables to Expose More Business Central Data in Dataverse
This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 1 series in which I am taking a…
Dynamics 365 Great Plains
New Functionality In Microsoft Power Automate 2024 Wave 1: Ingest Process Data from Customers’ Data Lake
This post is part of the New Functionality In Microsoft Power Automate 2024 Wave 1 series in which I am taking a look at…