D365 Customer Service Swarming using Teams(preview) In this video I will discuss the new swarming preview feature for Dynamics 365 Customer Service. I will explain what ‘swarming’ is, how to
D365 Customer Service Swarming using Teams(preview) In this video I will discuss the new swarming preview feature for Dynamics 365 Customer Service. I will explain what ‘swarming’ is, how to
Create An Email Notification For Each D365 Marketing Form Submitted – D365 Marketing One of the common requests for processes when a submission from a D365 Marketing Form is received
2022 Release Wave 1 – D365 CS and FS In the third video of my series on 2022 Release Wave 1 I am discussing the updates to Dynamics 365 Customer
2022 Release Wave 1 – D365 Sales In the second video of my series on 2022 Release Wave 1 I am discussing the updates to Dynamics 365 Sales. Related Article:
In this video, I react to the Power Platform Release Notes for Wave 1 2022. I go through some of my top picks for this upcoming release wave. Links: Marketing






