Passing D365 Customer Service data to Copilot Studio In this video I will discuss how Copilot Studio automatically captures data from Dynamics 365 Customer Service, after you’ve connected the two
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Welcome to Episode 1 of our ‘All things D365 CE’ series! Join me, Vishwas from DVMSKE, as we explore the transformative power of Microsoft Dynamics 365 Customer Engagement. ? ?
Copilot in the enhanced mobile experience for D365 Field Service In my last video I showed you the new mobile experience for Dynamics 365 Field Service. Part of the new
Enhanced mobile experience(preview) for D365 Field Service There is a new preview feature in Dynamics 365 Field Service, which allows you to take the new mobile experience for a test
D365 Customer Service: New Dialer Experience(preview) As part of 2023 release wave 2 Microsoft has made several improvements to the dialer in Dynamics 365 Customer Service. This dialer is available
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