CRM software touts its ability to manage 3 areas of your business: Sales, Marketing, and Customer Service. My experience has been that most companies implement a CRM solution to automate
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On my task list for one of my customers was a nicely isolated module that I could make into an extension. I’m a huge fan of making many small extensions
Dynamics 365 Customer Engagement: Inviting guest users with Azure Active Directory B2B collaboration
Part of administering Dynamics 365 Customer Engagement means managing user access. Users are normally added using the Office 365 admin center and while this is definitely a valid way of
It’s a common case in Dynamics GP that you want to inactivate a customer, although, you always receive the warning message that “You cannot inactivate a customer record with un-posted
Tested on:Dynamics 365 Customer Engagement version 9.0 As of version 8.2 of Dynamics 365, each Business Process Flow is an entity of its own. This means that it’s possible to
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