Send in-App Notification in model driven app from power automate.

Rehan KhanDyn365CE2 years ago11 Views

Microsoft has introduced a new in-app notification feature which is now generally available as part of the 2022 Release Wave 1 for Dynamics 365.
This app notification feature allows the model driven app to pop notifications for specific users .
In-app notifications uses polling to retrieve notifications periodically when the app is running. New notification are retreived at start of the model-driven app and when a page navigation occurs as long as the last retreival is more than one minute ago. If a user stays on a page for a long duration, new notifications will be retrieved.
Notification can be triggered within the dynamics CRM or from external system using java script , plugin ,WEB API , Power automate .All the notifications for a specific user are visible under model driven apps in app notification center.
To know more about the In app Notifications refer to this link In app Notification.
Below I will demonstrate how to send in app notification using power automate to a user when a case is assigned to him

First we have to enable the app notification in model driven app. Add your model driven app in a solution and open the editor.

Click on settings > Features > turn on in app Notification

Now we have enabled in app notifications for the model driven app.
Next step is to create a power automate . Open https://make.powerapps.com/ and create a new automated cloud flow.

Select the dataverse trigger when a row is added , modified or deleted .

I have configured the trigger on change of ownerid that is whenever a case is assigned to a user.
Next step is to initialize a variable to be passed as json.

{
      "actions": [
       {
        "title": "View Case",
        "data": {
          "url": "?pagetype=entityrecord&etn=incident&id=@{triggerOutputs()?['body/incidentid']}",
          "navigationTarget": "dialog"
             }      
       
       }
    ]
   }

The above json defined the behavior of the notification.

Title – Value used for tittle will be displayed as a hyper link to be clicked on in notification.
URL – Url to which the notification button will navigate to . I am using the case entity record id with parameters to navigate to case form.
navigationTarget – You can control where a navigation link opens by setting the navigationTarget parameter.

Navigation target Behavior Example
dialog Opens in the center dialog. "navigationTarget": "dialog"
inline Default. Opens in the current page. "navigationTarget": "inline"
newWindow Opens in a new browser tab. "navigationTarget": "newWindow"

Next step is to parse this json string using compose .

We will use the dynamic content to parse the string in to json .
Next step is to create a record in app notification table .
The following are the columns for the Notification (appnotification) table.

Column display Column name Description
Title title The title of the notification.
Owner ownerid The user who receives the notification.
Body body Details about the notification.
IconType icontype The list of predefined icons. The default value is Info. For more information, go to Changing the notification icon later in this topic.
Toast Type toasttype The list of notification behaviors. The default value is Timed. For more information, go to Changing the notification behavior later in this topic.
Expiry (seconds) ttlinseconds The number of seconds from when the notification should be deleted if not already dismissed.
Data data JSON that’s used for extensibility and parsing richer data into the notification. The maximum length is 5,000 characters.

I have assigned values to required entity fields as shown in above screenshot .
I have assigned the owner as the user to whom the case is assigned.
Our notification setup is ready to be tested , Lets assign a case to my user and check .

When we click on the View case button a dialog pop up with the case form will open.

Hope this Helps !!

Original Post https://msdynamicscrm137374033.wordpress.com/2022/09/11/send-in-app-notification-in-model-driven-app-from-power-automate/

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