Scottish Summit 2022 – Kai Stenberg – Attendant, What where and when – YouTube

In this session you will learn about Contact Center and Switchboard for Teams.
– When running Direct Routing or Calling Plans in Teams you might use Attendant.
– So what are out there in the marked? How does it works?
– What is required when it comes to license?
– How do they answer calls?
– Who are out there in production and who is deliver in BETA
– Switchboard and contact center
– Teams and queue into a Team Calling.
– Why thirdparty application and not the Microsoft way, it’s all in the statistics

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Author: Scottish Summit

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