Knowledge Management Agent Demo In this 2 minute video, I walk through a live demo of the Knowledge Management Agent in Dynamics 365 Customer Service to show how the agent
Knowledge Management Agent Demo In this 2 minute video, I walk through a live demo of the Knowledge Management Agent in Dynamics 365 Customer Service to show how the agent
Opening: The Illusion of Capability Most people think GPT‑5 inside Copilot makes the Researcher Agent redundant. Those people are wrong. Painfully wrong. The confusion comes from the illusion of intelligence—the
Studying for the SC‑300: Microsoft Identity and Access Administrator exam?This is what Microsoft EXPECTS you to know ✅ 🔍 SC‑300 Study Areas:• Implement Identity Governance• Manage Authentication & Authorization• Configure
The MVP Summit left me chewing on one question: when does the “ChatGPT moment” hit Dynamics ERP? ChatGPT wasn’t a faster search engine. It changed what users expected from their
Opening – The Governance Headache You’re still doing manual Fabric audits? Fascinating. That means you’re voluntarily spending weekends cross-checking Power BI datasets, Fabric workspaces, and Purview classifications with spreadsheets. Admirable—if