Microsoft vs. Direct Routing: Which Voice Path is Right for You? When you’re rolling out Dynamics 365 Contact Center, one of the first big questions you’ll face is: How do
Microsoft vs. Direct Routing: Which Voice Path is Right for You? When you’re rolling out Dynamics 365 Contact Center, one of the first big questions you’ll face is: How do
In this video, we explore relationships in Power BI, why they are important, and how they impact your data model. You’ll learn about different relationship types, properties that make your
In this video we cover everything you need to know about Amazon EC2 (Elastic Compute Cloud). We start with what is AWS EC2, its purpose, and why businesses use it
If you offer multiple email topics or purposes, there’s bound to be some overlap. But promoting Purpose B to someone already subscribed to Purpose B? Not a great look. In
When working with Azure Data Factory (ADF) and the Dataverse connector, passing the pipeline trigger time into a Data Flow can be trickier than expected. The Scenario You want to






