When we create a chat widget using Microsoft’s Omnichannel for Customer Service we can customize its appearance in several ways. In this post I will explain how “data tags” can be useful (and simple).
When we create a chat channel, we can customize several aspects of the widget. (As shown below.) Including some control over colours, position and more.
These customization options are…
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Omnichannel for Customer Service – Data Tags and Chat Widgets
When we create a chat widget using Microsoft’s Omnichannel for Customer Service we can customize its appearance in several ways. In this post I will explain how “data tags” can be useful (and simple).
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