Back in the olden days (pre 2015 I think), you used to have the ability to qualify a lead and choose the record that would be created. Microsoft removed the choice and the last few years you either had to live with the default behaviour or replace the functionality with workflows or plugins. I even wrote an unpublished article about how to do this but when it was announced that this…
Continue Reading Matt Collins’s Article on their blog
https://www.d365geek.co.uk/single-post/2019/08/13/New-Old-Qualify-Lead-Experience
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