Missing Word Templates Ribbon Button v9
Post update to Dynamics 365 v9, we noticed a missing Word Templates ribbon button on the Connection entity. This caused some issues as the customer was using some templates to assist in document generation using this entity.
The symptoms
We went back to another tenant running v8.2 and the Word Templates fly-out button was there as normal. Comparing this to a tenant post v9.0 update shows the…
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