Recently, after upgrading our D365 V8 instance to D365 V9, we found that on Contact Form there was some discrepancy in the position of the sections. After comparing the Form Editor in both the instances(V8 and V9) we found the below differences:
D365 V8:
CARD DETAILS section at top right cornerD365 V9:
New Icebreakers section at top right corner instead of CARD DETAILS section
And, we found in upgraded instance that the actual content of the section “CARD DETAILS” was moved…
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Icebreakers section on Contact Form – Nishant Rana’s Weblog
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