Ever wondered what happens to your ticket once it’s raised with the helpdesk?? – YouTube

Ever wondered what happens to your ticket once it’s raised with the helpdesk??

We are proud of our ticket management system, led by a team of #ITIL practitioners with a wide range of expertise ⚡

Today, Nathan our Cloud Engineer takes us along the lifecycle of a ticket to give you a bit of an insight of BTS ?

#helpdesksupport #ithelpdesk #itilcertified

We are proud of our ticket management system, led by a team of #ITIL practitioners with a wide range of expertise ⚡

Today, Nathan our Cloud Engineer takes us along the lifecycle of a ticket to give you a bit of an insight of BTS ?

#helpdesksupport #ithelpdesk #itilcertified

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