Ever wondered what happens to your ticket once it’s raised with the helpdesk?? We are proud of our ticket management system, led by a team of #ITIL practitioners with a
Ever wondered what happens to your ticket once it’s raised with the helpdesk?? We are proud of our ticket management system, led by a team of #ITIL practitioners with a
Top 3 requests a helpdesk team should NEVER ask you Our 2nd-Line Cloud Engineer Nathan, sits down with Jennifer to go through some of the BASIC requests a helpdesk team