100:00:00,000 –> 00:00:04,280Most organizations hear more agents and assume more productivity. 200:00:04,280 –> 00:00:06,560That assumption is comfortable, it’s also wrong. 300:00:06,560 –> 00:00:08,840More agents usually means more unmanaged authority, 400:00:08,840
100:00:00,000 –> 00:00:04,300Most enterprises roll out co-pilot like it’s a nicer search box and a faster PowerPoint 200:00:04,300 –> 00:00:05,300in turn. 300:00:05,300 –> 00:00:06,300They are wrong. 400:00:06,300 –> 00:00:09,760The moment
It's time for Episode 3 (already!!!) and we have the fantastic Heather Perriam joining Mike Hartley for the regular round of questions – all answered from our guests personal perspective.
100:00:00,000 –> 00:00:03,120Most organizations think co-pilot success is a prompting problem. 200:00:03,120 –> 00:00:06,240If users just learn the right magic words, the model will behave. 300:00:06,240 –> 00:00:09,040They’re wrong. Your
100:00:00,000 –> 00:00:04,280Most enterprises blame co-pilot agent failures on early platform chaos. 200:00:04,280 –> 00:00:06,280That story is comforting, it’s also wrong. 300:00:06,280 –> 00:00:09,600Agents fail because teams deploy conversation where
