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Create Custom Quick Replies in Omni Channel Engagement

When managing multiple different queries, complaints and conversations from different channels, it can really help to have some ‘precanned’ replies… Continue Reading admin’s Article on their blog No Title No

Dyn365CE6 years ago

Using Multi-Tabs in Omni Channel Engagement

Within Model Driven Apps and Dynamics 365 in general, users are familiar with navigating on the site map (which has… Continue Reading admin’s Article on their blog No Title No

Business Central6 years ago

Dynamics 365 Business Central – 2020 Release Wave 1

Throughout this unprecedented and tumultuous time, all businesses and societies are facing challenges but proving ingenuity in dealing with such an unexpected crisis by stepping up to help out the

Dyn365CE6 years ago

Using both the Consult and Transfer features in Omni Channel Engagement

You know how to use the Consult feature, and you know how to use the Transfer feature – but have… Continue Reading admin’s Article on their blog No Title No

Dyn365CE6 years ago

Import Your WordPress Site to WordPress.com — Including Themes and Plugins

It’s been possible to export your posts, images, and other content to an export file, and then transfer this content into another WordPress site since the early days of WordPress.