If you’ve ever had a technician come out and fix something, you know how helpful it is to get a clear summary of the work that was done. Field service
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This post came out of a suggestion from Amey Holden, my good friend and fellow Microsoft MVP who focuses on and works a ton with Customer Insights – Journeys. We
At the end of November 2024 Anthropic introduced the Model Context Protocol (MCP), an open standard and open-source framework created with the goal to standardize the way AI systems like large language models (LLMs) integrate and share data
In this post, we’ll look at how we used the ParentContext property in Dynamics 365 plugins to determine if a plugin execution was triggered by another plugin and perform logic
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