Last week I wrote an article about how to configure and enable Copilot Case Summaries in Dynamics 365 Customer service. If you haven’t had a chance to read the article
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Custom Record Summaries in D365 Customer Service In Dynamics 365, Copilot can generate record summaries to highlight key information about specific rows, making it easier for users to quickly understand
For instance, there is an IT company where different teams like sales, marketing, and product management work with distinct sets of data in Dynamics 365 CRM. However, the default public
We all know how frustrating it can be to dig through records just to find key details. With AI-generated record summaries, users can instantly access important information—saving time, reducing effort,
Hello Everyone, Today I am going to share my thoughts on boosting participation simplify planning with session based registrations in dynamics 365 customer insights. Let’s get’s started. The boost participation
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