Dynamics 365 Customer Engagement
Power Baseball League: Build a Forms Processing Model
As I may have mentioned, one of the things I love about Nationals baseball is the Presidents Race. Sometimes they race like Mario. Last…
Category: Dynamics 365 Customer Engagement
Dynamics 365 Customer Engagement
Omnichannel for Customer Service – Twilio for SMS
Microsoft’s Omnichannel for Customer Service supports two providers for sending SMS, Telesign and Twilio. I have already described the process for Telesign in another…
Dynamics 365 Customer Engagement
Migrate SLAs to Unified Interface
Microsoft have published a tool to help us migrate service level agreements (SLAs) created in the old web client to the newer style SLAs…
Dynamics 365 Customer Engagement
Projects evolve to create the right solution
Requirements create estimates, estimates create plans, plans create projects, projects create problems because the requirements, estimates, plans and projects were wrong #HoskCodeWisdom IT projects…
Dynamics 365 Customer Engagement
Reece Campbell on The Oops Factor
Reece comes on & captivates us with chatting about the joys of ethical hacking, #DevOps, & what can actually occur when using Power Apps…