Custom Auto Numbering using Workflows In this video I am going to explain how to use real-time workflows and a custom entity to build an auto numbering solution for dynamics
Custom Auto Numbering using Workflows In this video I am going to explain how to use real-time workflows and a custom entity to build an auto numbering solution for dynamics
Tested on:PSA version 3.10.20.4, Update Release 17.5 One of the first blog posts I wrote was a checklist for PSA’s basic settings. This was before V3 and features like Multidimensional
Agent Scripts promote the use of being able to work through a set of questions or actions and Macro’s provide… Continue Reading admin’s Article on their blog No Title No
As the world fights to bring the COVID-19 pandemic under control, another crisis looms. In late 2018, the UN Intergovernmental Panel on Climate Change (IPCC) warned that if we want to avoid
Macro’s in Omni Channel Engagement allow for specific levels of automation to take place whilst a user is talking to… Continue Reading admin’s Article on their blog No Title No