Ever since Microsoft’s announcement in 2005 of the ‘Dynamics’ brand, the strategy (code named ‘Project Green’) to homogenise the range of ERP products together into a single technology has been
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The other day I was speaking to one of our RapidStart CRM Partners, who not only has an expert Dynamics CRM team, but is also a big fan of our
What’s new with SLAs? Another new feature offered with the latest release of Dynamics CRM is the ability to attach Service Level Agreements (SLAs) to additional system entities and to any custom
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