Today’s customers expect seamless, intelligent experiences, whether they’re looking for a nearby store, registering for a service, or planning a volunteer activity. Businesses and nonprofits using Microsoft Dynamics 365 frequently
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Merging duplicate records in your CRM can feel like a trade-off: either keep one version and lose the rest, or manually copy-paste critical data field by field. Notes get overwritten,
We tried the AI Form Filling Assistance feature in model-driven Power Apps and found it very helpful. One part that we liked the most was the toolbar and file (preview).
Microsoft has added new AI features to Dynamics 365 Customer Service to improve customer support. One of the most useful additions is the Customer Service (preview) plugin, which works right
With this new update in Power Automate, it’s now easier for us to find and use the actions and connectors we need. We can also quickly access tools and AI
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