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As a customer service leader in the housing sector, you know the daily struggle better than anyone. You and your teams are often trapped, forced to work with rigid, expensive,

Recently, while working with Quotes in Dynamics 365 Sales integrated with Supply Chain Management (SCM) through Dual-write, we encountered an interesting error while trying to activate an existing quote. When

Background For years, I’ve had this itch: What if I could build my own app experience on top of Dynamics 365 — something cleaner, faster, and more modern than a

In Dynamics 365, attribute maps define how data flows from one record to another when creating related records. For example, when creating a Contact from an Account, fields like Address,

From a blank page to go live, these phases are designed to help you every step of the way As a Customer Service Director, you recognise the enormous pressure when