Recently we had a requirement to set some of the fields in our business process flow to be enabled only if that stage is active. E.g. We want to Identify

Suppose we have the following whole number fields, where Field C is the calculated column and is the sum of Field A and Field B Field C calculated column –

Below are the quick steps to create a copilot with Dataverse as the Knowledge source and Teams as the channel Open the Microsoft Copilot Studio site https://www.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-studio Select the Try

To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience >> Knowledge >> Knowledge Creation Agree to the terms and select

By default, we can only specify the contact associated with the customer for the case record. If we try specifying a contact record that is not associated with the Customer