Opening: The False Comfort of “Free Databases”You’ve heard this phrase before—casually dropped into Microsoft Teams calls with frightening confidence—“Oh, we’ll just use SharePoint as the database for our Power App.”And

Nov. 8, 2025 This might be the week the bots stop “assisting”… and start working.Microsoft quietly flipped a switch — and Copilot Studio can now literally use your computer.Not API

WEBVTT 100:00:00.080 –> 00:00:02.520Managing two identity systems in twenty twenty five is like 200:00:02.560 –> 00:00:06.280maintaining both a smartphone and a rotary phone, once alive, flexible, 300:00:06.320 –> 00:00:09.519and evolving.

In this episode, we treat your customer journey like a crime scene. A high-intent cart goes quiet. A churn score spikes and nobody moves. Consent says “yes,” policy says “no,”

Opening: The Problem with “Future You”Most Power Platform users still believe “AI” means Copilot writing formulas. That’s adorable—like thinking electricity is only good for lighting candles faster. The reality is