Environment in Power Platform is where you would store, share and manage your business data, Dynamics 365 and Portal apps, Power Automate flows, chatbots and connections. It is important to understand, control…
Risks management is critical for every organization. There was a time when the severity, definition and type of risks that a business may encounter were considered to be different. The risk was…
"What you cannot measure you cannot improve" - I think you will agree to this statement. If you want to improve your customer experience than first you need to know how to…
The integration of Power BI with Microsoft Teams has enabled enterprise wide collaboration on data and visual presentations. This brings new ways of generating team insights where remote teams can review the…
In my previous blog I had written about Customer Voice - An Overview. This blog covers important topics to consider when deploying Customer Voice in the enterprise.1. Customer Voice is an Enterprise…
Portals are now becoming ubiquitous as a Customer / Partner / Employee engagement channel. They can provide valuable information to a large audience. There is a need to embed dynamic visualizations, dashboard…
In my earlier blog I had written about connecting with PowerBI and Dataverse (D365) using the CDS or Dataverse connector. You can also use the Power BI template…
Power BI has become one of the top data visualization tools. In every project that I have worked on, the default option to visualize, analyze and reporting tool…
Microsoft has created Dynamics 365 – Customer Voice and this blog is to provide an overview of the features. Customer Voice is an Enterprise Customer feedback design, collection…
Microsoft has introduced Industry accelerators which provide specific industry vertical solutions. This blog series is to discuss and learn about the latest in the Industry accelerator updates…
