? http://meganvwalker.com/managing-d365-customer-voice-alerts-via-microsoft-teams In a previous post, I wrote about how to create alert rules and then manage those alerts in Dynamics 365 Customer Voice. The alerts functionality is great, but
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? https://meganvwalker.com/creating-html-email-templates-in-d365-customer-voice You can set up email templates to use when sending out emails requesting feedback via one of your Dynamics 365 Customer Voice surveys. They are pretty easy to
? http://meganvwalker.com/save-survey-progress-in-d365-customer-voice Creating a carefully crafted survey to send out to your customers can take time. So can filling out that survey! Although you might try to keep it concise,
? http://meganvwalker.com/adding-a-customised-message-to-the-end-of-your-d365-customer-voice-survey We’ve had the ability to add a custom thank you message to be displayed once a respondent has submitted a survey in Forms Pro, but now in Customer
? http://meganvwalker.com/masking-mode-in-microsoft-clarity We can mask and unmask content in Microsoft Clarity. This gives us the ability to determine what text or values from our site is captured in a recording
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