Video
? http://meganvwalker.com/d365-marketing-segments-d365-customer-voice One of the first things you likely learned to create when starting off with the Dynamics 365 Marketing App was how to create segments. These are…
📅 25 February 2021
👁 224 views
Video
? http://meganvwalker.com/using-redirect-urls-in-d365-marketing If you are using the Dynamics 365 Marketing app, no doubt you’ve already fallen in love with the Insights. The detail you can see for a…
📅 23 February 2021
👁 171 views
Dynamics 365 Customer Engagement
If you are using the Dynamics 365 Marketing app, no doubt you’ve already fallen in love with the Insights. The detail you can see for a Contact record…
📅 23 February 2021
👁 436 views
Dynamics 365 Customer Engagement
Power Apps – New Features New Power Apps mobile app experience (Preview) – Power Apps blog announcement – Introducing Power Apps mobile apps new look (public preview) | Microsoft…
📅 23 February 2021
👁 299 views
Dynamics 365 Customer Engagement
When sending surveys to your customers and prospects via D365 Customer Voice, the emails will come from the lovely surveys@email.formspro.microsoft.com email address. Your name will be displayed, but…
📅 17 February 2021
👁 280 views
Video
? http://meganvwalker.com/sending-d365-customer-voice-surveys-from-your-own-domain When sending surveys to your customers and prospects via D365 Customer Voice, the emails will come from the lovely surveys@email.formspro.microsoft.com email address. Your name will be…
📅 17 February 2021
👁 225 views
Dynamics 365 Customer Engagement
Communication Via Apps Outlook Reactions to Emails -Outlook on the web is expanding the existing ability to like email messages with a thumbs up icon. In addition to…
📅 16 February 2021
👁 160 views
Dynamics 365 Customer Engagement
In a previous post, I wrote about how to create alert rules and then manage those alerts in Dynamics 365 Customer Voice. The alerts functionality is great, but…
📅 15 February 2021
👁 211 views
Video
? http://meganvwalker.com/managing-d365-customer-voice-alerts-via-microsoft-teams In a previous post, I wrote about how to create alert rules and then manage those alerts in Dynamics 365 Customer Voice. The alerts functionality is…
📅 15 February 2021
👁 143 views
Dynamics 365 Customer Engagement
You can set up email templates to use when sending out emails requesting feedback via one of your Dynamics 365 Customer Voice surveys. They are pretty easy to…
📅 11 February 2021
👁 165 views