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Matt Collins

515 Posts
20,070 Views
Dynamics 365 Customer Engagement

Track duration of Business Process Flow stages – No Code

Business Process Flows are a great tool for businesses to help users. They can guide users through a process, collecting information and ensuring all information is captured at…

📅 15 July 2019 👁 59 views
Dynamics 365 Customer Engagement

Blog Year 1 Retrospective

It’s been 1 year since I started this blog (technically it was the 1st June so i’m a little early) so I thought i’d crack out some statistics…

📅 30 May 2019 👁 92 views
Dynamics 365 Customer Engagement

Quick Tips – Change name of default App

Quick Tips – a succinct post which handles a specific tip or topic; not requiring too much explanation or guidance. Not since the birth of the iPhone has…

📅 23 May 2019 👁 46 views
Dynamics 365 Customer Engagement

Word Templates – Downloading

There are a lot of people with nicknames in the D365 community, The CRM Chart Guy, The API Guy, EmojiMegs; these are people synonymous with either a feature…

📅 10 May 2019 👁 23 views
Dynamics 365 Customer Engagement

Flic and Flow – Trigger a Flow with a physical button

I was chatting to a good friend of mine, Iain Connolly about…something and we ended up talking about SmartHome devices. He sent me a picture of his Flic…

📅 1 May 2019 👁 7 views
Dynamics 365 Customer Engagement

Flow – Item not in Dynamic content but returned in JSON?

I’ve been doing some work with Flow recently, specifically around approvals which I’ve written about here. I’m creating an approval system for quotes and wanted to send some…

📅 16 April 2019 👁 30 views
Dynamics 365 Customer Engagement

User Group Summit Europe 2019 – I'm presenting!!

I’ve written a post previously about the CRMUG/D365UG and about the first CRMUGNW meeting that I helped organise as part of the committee. User Group Summit Europe or…

📅 18 February 2019 👁 19 views
Dynamics 365 Customer Engagement

Word Templates – Advanced Features

In the first two parts to this blog series, we learned how to create a simple letter/mailmerge as well as Quotes using repeating lines in a table. These…

📅 9 February 2019 👁 52 views
Dynamics 365 Customer Engagement

Word Templates – Intermediate features

We learned in my previous post, Word Template – Introductions, how to create a simple Word template but now we want to do a bit more. I showed…

📅 16 January 2019 👁 26 views
Dynamics 365 Customer Engagement

Word Templates – Introduction

Word Templates are one of my favourite unsung heroes of Dynamics 365. They are great, they allow you to create quick and easy templates which can be used…

📅 8 January 2019 👁 30 views