I wanted to get more familiar with building Canvas Apps in Power Apps so I though I would try and create a Wizard type app, that guides a user through
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The Dynamics 365 Virtual Agent analytics dashboard gives great insight in how well your bot is working. Among other figures it gives you are details on the number of sessions
The October release of the Power Platform covering Dynamics 365 sees the introduction of API call limits based on a user’s licence type. For example a PowerApps per user licence
I could not find any information on how to to hand off a Virtual Agent Bot to a live agent so I thought I would have a go at doing
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