4 Reasons To Create Best Omni-Channel Strategy Engage customers across channels – As per the Harvard Business Review study on 46,000 shoppers. 7% shopped online exclusively 20% were store-only shoppers
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5 stunning statistics that illustrate the need for CRM. Return on Investment – CRM pays back $8.71 for every dollar spent. Source: Nucleus Research Report 2014 Necessity – 91% of
In 2022, over 50% of field service providers will offer a specialised digital customer experience that enables two-way interaction and workflow initiation via multiple human and nonhuman channels. Source: Gartner
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