D365 Business Rules: Recommendations A recommendation is an action that is available in business rules. It allows the system to make a recommendation to the user, based on data entered
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Anatomy of the Dynamics 365 for Outlook App In this video I will be talking about the Dynamics 365 App for Outlook. I’m going to explain the different components the
Dynamics 365 Customer Service: KB Automatic Filtering Administrators can configure the knowledge base search control on the case form to automatically filter knowledge base articles based on data populated in
Create Dynamics 365 Records using Power Virtual Agent and Power Automate In this video I’m explaining how to use Power Virtual Agent to capture data from prospects and Power Automate
Dynamics 365 Field Service-Rejecting a booking Dynamics 365 Field Service is a great tool for companies that send out remote workers, but what happens if that remote worker isn’t able
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