5 Minutes To Get The Power (App)
In this blog I’ll show you how even a non techie like me can get a PowerApp up and running within a few minutes. The plan is to create an app that: Allows me to view contact data in Dynamics 365Edit the data using the appReturn the changes back into Dynamics 365PowerApps are brilliant. They allow you to work with various data sets, are easy to use and can be set up in minutes. This… Continue Reading Chris Roberts’s Article...
7 Tips for Planning a Dynamics 365 Deployment
I’ve written a few blogs around user adoption and how to engage users throughout the whole process (6 Ways to Form a CRM Habit; 13 Ways to Get CRM Buy in). But how do you plan your deployment during this process? Here’s 7 things to help get the ball rolling: Migration: How much storage is required for the migration of your current CRM or another system? You’ll need to… Continue Reading Chris Roberts’s Article on their...
2 Ways To Go With The Dynamics (process) flow
There’s tonnes written about workflows in Dynamics 365. All businesses have processes they follow and many of these could be built within Dynamics. In this blog I’ll run through 2 of the key processes that come out of the box with Dynamics 365 Business Process FlowsWorkflowsThis will be helpful for those in the process of delivering their first CRM implementation or are… Continue Reading Chris Roberts’s Article on their...
4 Tips On Setting Up Your Dynamics 365 portal
A portal is a great place to acquire customers, educate and support. The portal enables you to expose Dynamics 365 data to the internet. With a Dynamics 365 subscription you get one that’s easy to set up. In this blog I’ll explain: The different types of portal availableHow to set it upHow to design oneHow you could link it to Dynamics 365 – Managing casesWe’ll do this using… Continue Reading Chris Roberts’s Article on...
6 Ways To Help Form a CRM Habit
“Does CRM have functionality that enables it to become a habit for users?” Lack of user adoption has killed many an implementation. More than a decade and a half of research on Customer Relationship Management (CRM) systems has churned out consistently troubling failure rates for CRM implementations. Since Gartner’s 2001 study found a 50% CRM failure rate, study after study has… Continue Reading Chris Roberts’s Article on...