As a Customer Service Director, you know the pain: processes are stuck in spreadsheets, systems don’t talk to each other, and your team is spending more time on admin than

For years, housing associations have been trapped. You are forced to rely on rigid, legacy systems that are expensive and fail to evolve with your needs. This outdated technology directly

I know how stretched resources and time can be. For that reason i wrote this blog about how Power BI can be a game-changer for your operations. You don’t have

Introduction Are you feeling overwhelmed by the myriad of CRM options out there? Fear not! In this guide, we’ll demystify the world of CRMs and help you find the one

User adoption is a critical factor in the success of Customer Relationship Management (CRM) systems. However, research has shown that CRM implementations have consistently high failure rates, ranging from 30% to