At Your Service: Pandemia and Customer Service

CRMAudioPodcasts5 years ago148 Views

In this episode, Shawn & Sarah talk about the pandemic and how it has affected opportunities to present to the community.  

Sarah discusses a virtual session she held at D365UG Focus on optimizing Customer Service implementations and the blog article that supports it:

https://sarahjelinek.com/2020/05/19/create-a-case-with-the-email-body-in-the-case-description-field-in-dynamics-365/

Original Post http://crm.audio/at-your-service-pandemia-and-customer-service

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