Activity Checklist – D365 Customer Insights

Customer insights ( https://dynamics.microsoft.com/en-us/ai/customer-insights/ ) is a powerful tool that helps us collate customer data from various data sources within the client’s environment or even outside and create a unified customer profile , which can then be viewed by all the internal users of CRM. Having information displayed beyond the boundaries of what is held in the CRM system…

Continue Reading Shonak Mediratta’s Article on their blog

Activity Checklist – D365 Customer Insights

Customer insights ( https://dynamics.microsoft.com/en-us/ai/customer-insights/ ) is a powerful tool that helps us collate customer data from various data sources within the client’s environment or even outside and create a unified customer profile , which can then be viewed by all the internal users of CRM. Having information displayed beyond the boundaries of what is held…

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