Enhancing User Experience with InstructionalText Property in Microsoft Dynamics 365 Business Central

In today’s fast-paced business environment, clear and efficient communication within ERP systems is essential. Microsoft Dynamics 365 Business Central offers a plethora of features to enhance user experience, one of which is the InstructionalText property. This seemingly simple feature can significantly improve the usability and clarity of forms and pages in Business Central. Let’s dive into what the InstructionalText property is, how it works, and best practices for using it effectively.

What is the InstructionalText Property?

The InstructionalText property in Business Central is a text property used to provide users with additional guidance or instructions on how to fill out fields, use pages, or complete specific tasks within the system. This text appears within the field, making it easier for users to understand what is expected of them without needing to consult external documentation or manuals.

Where Can You Use InstructionalText?

The InstructionalText property can be applied to various elements within Business Central, such as:

• Fields: Provide specific instructions on what data is required.
• Pages & Page Extension: Offer guidance on the overall use of the page.

Benefits of Using InstructionalText

1. Enhanced Usability: Users can quickly understand the purpose and requirements of fields and actions.
2. Reduced Training Time: New users can become proficient more quickly with on-screen guidance.
3. Consistency: Standardizes instructions across the system, reducing errors and confusion.
4. Improved Data Quality: Ensures users input data correctly by providing specific instructions.

How to Implement InstructionalText

Implementing the InstructionalText property in Business Central is straightforward. Here’s a step-by-step guide:

1. Open AL Code: Open your AL code project in Visual Studio Code.
2. Define the Property: Locate the field on page where you want to add the instructional text and define the InstructionalText property. For example:

field("Customer Name"; "Name")
{
    InstructionalText="Enter the full name of the customer. This is a required field.";
}

Best Practices for Using InstructionalText

To make the most out of the InstructionalText property, consider the following best practices:

1. Be Clear and Concise: Instructional text should be straightforward and easy to understand. Avoid jargon and keep it short.
2. Be Specific: Provide precise instructions on what is required. For instance, instead of “Enter the name,” use “Enter the full legal name of the customer.”
3. Prioritize Important Fields: Use instructional text for fields and actions that are critical to business processes or where users frequently make errors.
4. Consistency is Key: Ensure that similar fields across different pages have consistent instructional text to avoid confusion.
5. Use Plain Language: Write instructional text in a way that is accessible to all users, regardless of their technical expertise.

The InstructionalText property in Business Central is a powerful feature that can significantly enhance the user experience. By providing clear, concise, and consistent instructions directly within the system, you can reduce errors, improve data quality, and streamline onboarding for new users.

Hope you will find this helpful.

Original Post https://ammolhsaallvi.blog/2024/05/21/enhancing-user-experience-with-instructionaltext-property-in-microsoft-dynamics-365-business-central/