
Microsoft’s WorkLab is building a compelling case for the AI-first organisation. But the research has a gap — and it lives squarely inside the HR function. Microsoft’s WorkLab has been making a compelling case for the Frontier Firm — the AI-first organisation that moves faster, decides smarter, and operates with agents woven into the fabric of everyday work. The research is rigorous. The direction is right. But there is a gap in the story. A significant one. The Frontier Firm assumes that…
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