Learn how to set up SLAs (Service Level Agreements) and KPIs in Dynamics 365 Customer Service. This step-by-step guide covers SLA configuration, KPI creation, and a real-world case demonstration to
Learn how to set up SLAs (Service Level Agreements) and KPIs in Dynamics 365 Customer Service. This step-by-step guide covers SLA configuration, KPI creation, and a real-world case demonstration to
Learn SQL with a real-world SQL project. This video provides a complete walkthrough of the “Danny’s Diner” SQL case study, from start to finish. We’ll cover practical SQL queries, problem-solving
In this video, we show you how to easily add a Calendar control to a list of records in Microsoft Dynamics 365 Customer Engagement (CE). The Calendar control lets you
Innovative Interfaces and Entrepreneurial Insights with Asif Rehmani Send me a Text Message here (https://www.buzzsprout.com/twilio/text_messages/1796418/open_sms) Discover Asif Rehmani‘s journey from cultural roots in Pakistan to becoming a tech leader in
It’s 2025, and I still meet Power Platform and Dynamics 365 professionals that don’t know what Scrum is or have an incomplete understanding of what Scrum is. Especially in job