Omnichannel for Customer Service – The Importance of Wrap up
Within Omnichannel for Customer Service (aka Dynamics 365 Contact Center) we can define what happens after conversations end. In this post I will describe…
Within Omnichannel for Customer Service (aka Dynamics 365 Contact Center) we can define what happens after conversations end. In this post I will describe…
A quick illustration of how to add columns to vertical and rows to horizontal galleries by modifying their wrap count! The post Wrap Count…
My 12th weekly update video, 9th November 2019. This past week I’ve been in Orlando attending Microsoft Ignite, it’s been a great week. Lots…
In this (DAX 101) Video series, I’ve created DAX (Data Analysis eXpression) Columns and Measures. In this final video in DAX 101, I’ll put…
GPUG Amplify South Africa is been over for a bit over a week, yet there’s still sense of a conference with a lot potential…