Dynamics 365 Customer Engagement
VOC is Dead – Long Live Microsoft Forms Pro
Reading Time: 2 minutes With the general availability of Microsoft Forms Pro, it comes as no surprise that Voice of the customer is going…
Tag: VoC
Dynamics 365 Customer Engagement
Formating Web API query for getting VoC Survey questions
Working with a Flow to do some text analysis and sentiment analysis on Voice of the customer responses. The trick, as the payment model…