Agents using Microsoft’s Omnichannel for Customer for voice calls can now test their speaker / microphone. I explain how in this post. Until recently agents could select the devices to
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Open PowerShell: Begin by opening PowerShell on your computer. You can do this by searching for PowerShell in your Start menu and selecting “Windows PowerShell” or “PowerShell ISE” for an integrated
This is a feature that has been in AL Test Runner for a months now but I haven’t got round to blogging about it. I haven’t done much blogging or
#110. My current team is stuck in Limbo. We’ve finished development of a Dynamics 365 application for a local government department and we’re tapping our fingers waiting for acceptance testing
For a recent project, I needed the ability to test custom role access within a D365FO environment but was having a difficult time getting a test account created to assign
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